About us

Plush Pals is a family-run business based in Torquay, Torbay. As an online-only store, we are dedicated to serving customers all over the UK. Our mission is to provide high-quality plush toys and bath products that bring joy and comfort to people of all ages.

At Plush Pals, we understand the importance of offering products that meet the highest standards of quality and craftsmanship. That's why we carefully curate our collection to ensure that every item we offer is made with the utmost care and attention to detail.

One of our unique offerings is the bath & body collection which provides products for a rejuvenating and nourishing bathing experience. Made with natural ingredients, our SLS Free bath bombs are designed to soothe the senses and leave your skin feeling soft and refreshed. Whether you're looking to unwind after a long day or simply indulge in a luxurious self-care routine, our bath and body collection is the perfect choice.

In addition to our bath products, we also offer a wide range of adorable plush characters. From Captain Pilchard to the Adoramals Koala Plush Cushion, our plush toys are perfect for cuddling and imaginative play. Each plush toy is made with the highest quality materials to ensure durability and long-lasting enjoyment.

At Plush Pals, we are committed to providing a seamless shopping experience for our customers. We offer a 30-day return policy, allowing you to shop with confidence. If you have any questions or concerns about your order, our dedicated customer service team is here to assist you.

Please note we are an online only business and operate from home, we do not store stock or money at our residential address and therefore cannot conduct business from this location, this is also for insurance reasons.

You can reach us at hello@plushpals.co.uk or write to our office at 16 Alexandra Road, Torquay TQ1 1HZ, United Kingdom.

Thank you for choosing Plush Pals. We look forward to bringing joy and comfort to your life with our high-quality plush toys and bath products.